Contact Us

Whether you have spotted something out of date on a review, want to suggest a platform for us to look at, or just have a question about how sweepstakes coins actually work, this is the page to use. We read every message that comes in, and this page explains what we can help with, how quickly you can expect a reply, and where to go if your question is really about something else.

What we can and can't help with

Best Social Casinos is an independent research and comparison site. We publish information about sweepstakes and social casino platforms such as Spinblitz, Casino.Click, Free Spins, SplashCoins, Crown Coins and the other operators listed on our reviews — we do not run any of these platforms ourselves. That distinction matters for what we can actually do when you get in touch.

• We can answer questions about how the dual-currency sweepstakes model works, how Sweepstakes Coins (SC) differ from Gold Coins (GC), and how our editorial ratings are put together.
• We can point you toward the relevant page on this site, such as our Responsible Gambling resources or our Terms and Conditions.
• We cannot access, close or verify your account on any sweepstakes casino, process a redemption request, or override a platform's own eligibility rules.
• We cannot give legal or tax advice about whether a specific platform is available in your state or how a redeemed prize should be reported.

For account-specific issues — a stuck verification, a delayed redemption, a login problem — the fastest route is always the support channel of the operator itself, since only they can see your account details and apply their own terms.

Questions about a specific sweepstakes casino

If your message is about one of the operators we cover, it helps us respond faster if you tell us which one and what you noticed. For example, if you believe our note on eligible states for Crown Coins or Lucky.me is out of date, or if a redemption threshold on our Spree write-up no longer matches what's shown on the operator's own site, let us know the details. Laws and operator policies around sweepstakes casinos change fairly often — states get added or dropped from eligibility lists, minimum ages shift between 18+ and 21+ depending on the operator, and redemption terms get revised — so reader corrections genuinely help us keep pages accurate.

We do not accept payment from operators in exchange for a better rating, and a message asking us to change a score for commercial reasons will not be actioned. Our commercial relationships with some of the brands we cover mean we may earn a commission if you sign up through a link on this site, but that arrangement has no bearing on how a platform is scored or where it sits in our rankings.

Reporting an error or an outdated detail

We try to keep facts such as headline welcome offers, coin bundle sizes and stated terms current, but operators update their promotions regularly. If you spot a mismatch between what we've written and what an operator currently advertises — for instance around Mr Goodwin's sign-up coins or FortuneWheelz's welcome match — send us a short note with a link or screenshot if you have one. We'll review it and update the page where the correction checks out.

Feedback on the site itself

If something on liveformotion.com is broken, confusing, or missing information you expected to find, tell us. This includes:

• Broken links or pages that won't load properly on mobile
• A comparison you wish we covered but haven't
• A new sweepstakes casino you think should be reviewed
• General feedback on how our ratings or write-ups are structured

We can't promise every suggestion leads to a new page or a changed review, but we do read and consider all of it.

Before you write in, a few things worth checking first

A lot of the questions we receive are already answered elsewhere on the site, so it's worth a quick look first:

1. State availability and age requirements are usually listed directly on the operator's own site, since they set and update these themselves — our reviews summarise this but the operator's terms are the authoritative source.
2. Redemption thresholds, identity verification requirements and processing times vary by operator and by state, and are subject to change without notice.
3. If you're concerned about your own play habits or want to set limits, our Responsible Gambling page has resources aimed specifically at that.
4. Questions about how this site operates, what we do and don't do, and how we're funded are covered on our About Us page.

What happens after you send a message

We aim to read incoming messages within a reasonable timeframe, though as an independent review site we don't offer live support or guaranteed response windows the way a casino operator's own customer service team might. If your question needs input from a specific operator — for example, why a redemption is taking longer than expected — we'd encourage you to contact that operator directly as well, since only they can look into individual accounts.

We're not able to receive documents such as ID or proof of address through this contact channel, and we'd never ask for that information. Verification documents should only ever go to the sweepstakes casino platform itself, through its own secure account area.

A note on what this site is not

Best Social Casinos does not operate a sweepstakes casino, hold any player funds, or process redemptions. Nothing on this site should be read as legal advice about whether a particular platform is permitted where you live — availability varies by state, changes over time, and is ultimately determined by the operator's own eligibility rules and applicable state law. If you're unsure whether a platform is available to you, the operator's terms and conditions page is the place to check before creating an account.